Communicate with Confidence


 Communication is not just about what we say, or even how we say it. Research shows body language contributes 55% of what we communicate, tone of voice 38% and what we say, only 7%. So how you appear and the signals you give off are the most important part of your message and often determine the outcome of your communication.
  • Cultivate the habit of standing tall with shoulders back.
  • Don’t speak too fast. Slowing down your speech can make your listener more attentive.
  • Don’t cross your arms like a washer-woman. Everyone recognizes this as a defensive gesture and sign of feeling vulnerable.
  • Don’t fidget. Conserve your energy so that what you have to say has more impact.
  • Soft eye-to-eye contact is respectful and shows you have nothing to hide or to fear.
  • Think positively about yourself and the situation to appear more confident.

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